Privacy Policy

1. Introduction

This policy explains how AIkrates handles personal data collected through our website and during client engagements, and outlines your rights as a visitor or client.

2. Important Information and Who We Are

AIkrates ("we", "our", "us") is a provider of AI transformation, automation, and strategic advisory services. We act as the data controller for the personal information collected through our website, digital products, and related services.

3. The Data We Collect About You

We may collect and process the following categories of data:

• Identity Data: Name, company name, role or job title.
• Contact Data: Email address, phone number, communication preferences.
• Technical Data: IP address, browser type, device information, usage logs.
• Interaction Data: Information shared during discovery calls, audit submissions, and form submissions.
• Transactional Data: Records of purchases, invoices, subscriptions, and service history.
• Operational Data (Client Projects): Data necessary to perform AI audits, workflow diagnostics, and automations, only when voluntarily provided.

We do not intentionally collect sensitive personal information unless it is required for a specific service and explicitly provided by you.

4. How Your Personal Data Is Collected

We collect personal data through:

• Direct interactions: When you submit forms, request an audit, schedule calls, download resources, or communicate with us.
• Third party sources: Lead generation platforms and CRM integrations, when you engage with our content.

5. How We Use Your Personal Data

We use your personal data only when legally permitted and strictly for the following purposes:

• Providing AI audits, strategy consulting, and automation services
• Processing payments, invoices, and purchases
• Communicating service updates, educational content, and relevant offers
• Improving our website, user experience, and content relevance
• Complying with legal or regulatory obligations
• Ensuring the secure and ethical operation of our AI systems and workflows

We do not sell your data.

6. Data Security

Personal data is stored on encrypted infrastructure with role scoped access. Access to client systems during engagements is read only by default and revoked at the end of the engagement.

7. Data Retention

Your personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or maintain accurate business records.

Where possible, data is anonymized or deleted when no longer required.

8. Your Legal Rights

You may have rights that include:

• Access to your personal data
• Correcting inaccurate or incomplete data
• Requesting deletion where applicable
• Objecting to certain processing activities
• Requesting data portability
• Withdrawing consent (where processing is based on consent)

Requests can be sent anytime to sarthak@aikrates.com.

9. International Transfers

If personal data is transferred across borders (for example, through cloud services or third party processors) we ensure that appropriate safeguards are in place to maintain compliance with relevant privacy standards.

10. Third Party Links

Our website may include links to external websites, services, or tools. We do not control and are not responsible for the privacy practices or content of these third party sites.

11. Contact Details

For questions or privacy related inquiries, you may contact:

Email: sarthak@aikrates.com

12. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be reflected on this page along with a revised update date. Your continued use of our website or services signifies acceptance of the updated policy.